Certificate details and downloads

This page is for station owners, AEs and quality control managers who want to open a compliance certificate record or save the certificate file.

How do I see the details of a certificate?

1. Open Certificates in the sidebar.
2. Click a row (anywhere except the download icon).

A window opens titled Certificate - followed by the stored certificate file name. It shows these read-only fields:

• Site Number
• DVSA User and DVSA User Name
• Certificate: the stored file name
• Certificate Type
• Document type: the media type of the file, for example application/pdf
• Start Date and End Date. An open-ended certificate shows a far-future end date here (31 Dec 9999) rather than "No end date".

Below the fields is a "Download" line with an icon. Close the window with Close or the cross at the top right. There is no Save button; the window cannot change the certificate.

How do I download a certificate?

Click the download icon at the start of a certificate row, or the icon in the details window. The file opens in a new browser tab using its own media type, so a PDF or image displays in the browser.

What if the download says not found?

The download returns a "not found" page when:

• the certificate has no stored file, for example the record was created without a scan;
• the stored file has been removed;
• the file name or media type is not in the expected form.

Contact support with the station ID, certificate type and end date.

Can I open a certificate details address directly?

The address /membersarea/ComplianceEdit only supplies the window above. Opened on its own it shows an empty form. Use Certificates and click the row.

Reference