Payment history and invoices
This page is for station owners and AEs who want to see what they have paid, how long they are covered, and download an invoice.
Where do I see my plan and payments?
To see your plan and payments, choose Billing under Account in the left-hand menu (address /membersarea/Payments), or open Profile and select the Invoices tab. Both show the same information. The Billing page has the heading "Billing" and the subtitle "Your plan and payment history"; the Invoices tab omits the heading.
The page shows payments for the stations linked to your profile, across all your organisations. Retired items are not shown.
What does the Current plan card show?
The Current plan card summarises your payments:
| Item | Meaning |
|---|---|
| Status pill Active | The latest paid period has not yet ended. |
| Status pill No active plan | You have payments, but the latest paid period has ended. |
| Stations covered | Number of different stations with at least one paid invoice. |
| Paid invoices | Number of paid invoices, shown as "X of Y" where Y is all invoices. |
| Covered until | The latest end date of any paid period; n/a if there is none. |
With no payments at all, the card shows "No plan yet. Add a station and choose a package to get started." and no status pill. To subscribe, see Paying for a plan.
What columns are in the Payment history table?
Under Payment history a count of invoices appears beside the heading. The table has these columns:
| Column | Content |
|---|---|
| (first, unlabelled) | Download icon, see below |
| Period | Start and end dates the payment covers |
| Plan | "Station subscription", with the station's trading name and site number beneath |
| Amount | The amount charged in pounds (for example £239.99); other currencies show their code |
| Status | Paid or Unpaid |
| Invoice | The Stripe invoice number |
You can search with the Search box, show or hide columns with the column chooser, sort by clicking headings, and change the page size (5, 10, 15, 20, 50 or All; default 15). With no payments the table says "No payments in this period."
How do I download an invoice?
To download an invoice, select the download icon at the start of the row. The invoice PDF opens in a new browser tab, from where you can save or print it.
If the new tab shows "not found", the PDF has not been stored for that payment. Email info@motlogs.com with the invoice number and ask for a copy.
Do invoices show VAT?
No. MOT Logs Ltd is not VAT-registered, so invoices carry no VAT and you cannot reclaim VAT on them. The invoice PDF is the Stripe invoice; use it for your accounts. The Amount column is the amount charged, as recorded when the payment was made.
Why does my payment show Unpaid?
Unpaid means MOTLogs has an invoice for the period but has not recorded it as paid. It is normally temporary right after checkout. If it persists, see Renewing, changing or cancelling a plan.
Billing reference
| Item | Value |
|---|---|
| Page address | /membersarea/Payments |
| Menu location | Account > Billing; or Profile > Invoices |
| Status values | Active, No active plan; Paid, Unpaid |
| Page sizes | 5, 10, 15, 20, 50, All |
| Empty states | "No plan yet. Add a station and choose a package to get started." / "No payments in this period." |
| Invoice file | PDF, opens in a new tab |